Shipping & Returns Policy

Shipping Policy:

Shipping Methods: We offer standard shipping.

Shipping Costs: Shipping costs are calculated based on the weight and destination of your order. You can see the shipping cost during checkout before confirming your order.

Shipping Locations: We currently ship to addresses within the Kingdom of Bahrain. For GCC orders, kindly DM for further assistance. 

Processing Time: Orders are typically processed within 1-2 business days.

Delivery Time: Standard shipping usually takes 1-3 business days after processing.

Tracking: Once your order has shipped, you will receive a confirmation email with a tracking number to monitor the status of your delivery.

Eligibility: We do not accept returns of used or opened items.

Return Process: To initiate a return, please contact our customer service team at hairkairbh@gmail.com obtain a Return Authorization (RA) number. Securely package your return with the RA number clearly marked on the outside.

Condition of Returned Items: Returned items must be in their original packaging and in unused condition to be eligible for a refund.

Refund Method: Refunds are issued to the original payment method within 3-5 business days after we receive your returned item.

Restocking Fees: There are no restocking fees for returned items that meet our return criteria.

Exchanges: We do not offer exchanges at this time. If you need a different item, please place a new order.

Damaged or Defective Items: If you receive a damaged or defective item, please contact us within 7 days of delivery for assistance @ hairkairbh@gmail.com

Non-Returnable Items: Some items, such as final sale items or perishable goods, cannot be returned.

Policy Changes: We reserve the right to update our shipping and returns policy. Any changes will be communicated to customers via our website.